Terms and Conditions
Last Updated: July 28, 2025
Welcome to Raw Body Skincare (“we,” “us,” or “our”). By accessing or using our website, rawbodyskincare.com (“Website”), or purchasing our products, including the Intense Bakuchiol – Retinol Alternative serum, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use our Website or purchase our products.
1. Use of the Website
1.1 Eligibility
You must be at least 18 years old to use our Website or purchase our products. By using the Website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
1.2 Account Responsibility
To make purchases or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately at support@rawbodyskincare.com if you suspect unauthorized use of your account.
1.3 Prohibited Activities
You agree not to:
- Use the Website for any unlawful purpose or in violation of these Terms.
- Copy, distribute, or modify any content from the Website without prior written consent.
- Attempt to interfere with the Website’s functionality, including through hacking, transmitting viruses, or overloading the servers.
- Use automated systems (e.g., bots, scrapers) to access the Website without our permission.
2. Product Purchases
2.1 Product Descriptions
We strive to ensure that all product descriptions, including those for our Intense Bakuchiol – Retinol Alternative serum, are accurate. However, we do not guarantee that descriptions, images, or other content are error-free. Our products, formulated with natural ingredients such as bakuchiol, hyaluronic acid, and vitamin E, are intended for cosmetic use only and are not meant to diagnose, treat, or cure any medical condition.
2.2 Pricing and Payment
All prices are listed in USD and are subject to change without notice. You agree to pay the total amount, including applicable taxes and shipping fees, at the time of purchase. We accept payments via [list accepted payment methods, e.g., credit/debit cards, PayPal]. We reserve the right to refuse or cancel orders due to pricing errors or suspected fraud.
2.3 Order Confirmation
Once you place an order, you will receive an email confirmation. This does not guarantee order acceptance. We may refuse or cancel orders for reasons including product unavailability, pricing errors, or issues with payment verification.
3. Shipping and Delivery
3.1 Shipping
We ship to [list shipping destinations, e.g., the United States, Canada]. Shipping times and costs vary based on location and selected shipping method, as detailed at checkout. We are not responsible for delays caused by carriers, customs, or other external factors.
3.2 Risk of Loss
Risk of loss and title for products pass to you upon delivery to the shipping carrier. If a product arrives damaged, please contact us within 7 days at support@rawbodyskincare.com with photos and order details.
4. Returns and Refunds
4.1 Return Policy
We accept returns of unopened and unused products within 30 days of delivery, subject to the following:
- Products must be in their original packaging and condition.
- Customers are responsible for return shipping costs unless the product is defective or incorrect.
- To initiate a return, contact support@rawbodyskincare.com for instructions.
4.2 Refunds
Refunds for eligible returns will be processed within 10 business days of receiving the returned product. Refunds will be issued to the original payment method, excluding shipping fees. We do not offer refunds for opened or used products unless they are defective.
4.3 Defective Products
If you receive a defective or incorrect product, contact us within 7 days of delivery. We may request photos or additional information to process a replacement or refund.
5. Product Use and Safety
5.1 Intended Use
Our products, including the Intense Bakuchiol – Retinol Alternative serum, are designed for external cosmetic use only. Follow all instructions and warnings provided with the product. Discontinue use if irritation or adverse reactions occur and consult a healthcare professional.
5.2 Allergies and Sensitivities
While our products are formulated to be gentle and suitable for all skin types, you are responsible for reviewing the ingredient list (e.g., bakuchiol, hyaluronic acid, vitamin E) for potential allergens. Perform a patch test before full application. We are not liable for allergic reactions or skin sensitivities.
6. Intellectual Property
All content on the Website, including text, images, logos, and product descriptions, is the property of Raw Body Skincare or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Raw Body Skincare, its affiliates, and their respective officers, directors, and employees shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Your use of the Website or products.
- Inaccuracies in product descriptions or Website content.
- Delays, losses, or damages during shipping.
Our total liability for any claim related to your purchase or use of our products shall not exceed the amount paid for the product in question.
8. Indemnification
You agree to indemnify and hold harmless Raw Body Skincare and its affiliates from any claims, damages, or losses arising from your violation of these Terms, misuse of our products, or infringement of any third-party rights.
9. Privacy
Your use of the Website is also governed by our Privacy Policy, available at [insert link to Privacy Policy]. Please review it to understand how we collect, use, and protect your personal information.
10. Termination
We reserve the right to terminate or suspend your access to the Website at our discretion, without notice, for conduct that violates these Terms or is harmful to other users or our business interests.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [insert governing jurisdiction, e.g., the State of California, USA], without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of [insert jurisdiction].
12. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on the Website with the “Last Updated” date. Your continued use of the Website or purchase of products after such changes constitutes your acceptance of the revised Terms.
13. Contact Us
If you have questions about these Terms or our products, please contact us at:
Raw Body Skincare
Email: support@rawbodyskincare.com
Address: [Dummy Address]
Phone: [+00 000 0000000]