Privacy Policy

Last Updated: July 28, 2025

At Raw Body Skincare, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, rawbodyskincare.com, or purchase our products, such as the Intense Bakuchiol – Retinol Alternative serum. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

1.1 Personal Information

  • Contact Information: Name, email address, phone number, and shipping/billing address provided when you place an order, create an account, or contact us.
  • Payment Information: Credit card details or other payment information processed through our secure third-party payment processors.
  • Account Information: Username, password, and preferences if you create an account on our website.
  • Customer Support Information: Details you provide when contacting our support team, including emails or chat logs.

1.2 Non-Personal Information

  • Browsing Data: IP address, browser type, device type, operating system, and pages visited on our website.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, or similar technologies to enhance your browsing experience and analyze site performance.
  • Usage Data: Information about how you interact with our website, such as time spent on pages, products viewed, or links clicked.

1.3 Information from Third Parties

  • We may receive information from third-party services, such as analytics providers (e.g., Google Analytics) or social media platforms, when you interact with our website through their services.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we may use your information to:

  • Process and fulfill your orders, including shipping our Intense Bakuchiol – Retinol Alternative serum.
  • Communicate with you about your orders, account, or customer service inquiries.
  • Send promotional emails or newsletters about Raw Body Skincare products, special offers, or updates (you can opt out at any time).
  • Personalize your experience on our website, such as recommending products based on your browsing history.
  • Analyze website usage to improve our services, content, and user experience.
  • Protect the security and integrity of our website, including preventing fraud or unauthorized access.
  • Comply with legal obligations or respond to legal requests.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We share information with trusted third-party service providers who assist with payment processing, order fulfillment, website hosting, analytics, or marketing. These providers are contractually obligated to protect your information.
  • Legal Compliance: We may disclose information if required by law, such as in response to a court order, subpoena, or other legal process.
  • Business Transfers: If Raw Body Skincare is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Aggregated Data: We may share anonymized or aggregated data that cannot identify you for purposes such as market research or analytics.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and collect data. Cookies are small files stored on your device that help us:

  • Remember your preferences and login details.
  • Track website performance and user behavior.
  • Deliver personalized content and advertisements.

You can manage or disable cookies through your browser settings, but doing so may affect the functionality of our website.

5. Your Choices

You have control over your personal information and can make the following choices:

  • Opt-Out of Marketing Communications: You can unsubscribe from our promotional emails by clicking the “unsubscribe” link in any email or contacting us directly.
  • Access or Update Information: If you have an account, you can update your personal information by logging in or contacting our support team.
  • Cookies: You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Secure encryption (SSL) for data transmission during order processing.
  • Regular security updates to our website and systems.
  • Restricted access to personal information by our employees and service providers.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for order fulfillment, customer service, or legal compliance. When your information is no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or payment processors. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website and products are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

10. International Users

Raw Body Skincare operates from [Your Country, e.g., United States]. If you access our website from outside [Your Country], your information may be transferred to and processed in [Your Country]. By using our website, you consent to this transfer and processing.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

  • Email: support@rawbodyskincare.com
  • Mailing Address: Raw Body Skincare, [dummy address]
  • Phone: [+00 000 00000]